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WEBSITE LEAD RECOVERY

Your next customer
may have already
visited your website.

But disappeared without a trace.

Recover eligible website visitors who leave without calling, submitting a form, or booking. Start with demand you already paid to attract.

THE OPPORTUNITY DOESN’T END AT EXIT.
↗
WEBSITE VISITORInterested. Then gone.

A visitor leaves without contacting you.

↔
RECOVERY CONVERSATIONAnother chance to connect.

Eligible visitors receive personalized follow-up.

✓
QUALIFIED & BOOKEDAn opportunity on your calendar.

A clear next step for your team.

IDENTIFY → RECONNECT → QUALIFY → BOOKIllustrative journey

FROM VISIT TO CONVERSATION

A second chance.
A clear next step.

Managed Recovery connects the dots between an interested visitor and a qualified appointment.

01

Identify

Match eligible visitors to contact information through approved third-party identity data.

02

Reconnect

Start a personalized follow-up sequence and open a conversation.

03

Qualify

Answer basic questions and check service, location, and your agreed qualification criteria.

04

Book

Book an available appointment and deliver it directly to your CRM and calendar.

Not every visitor can be identified. Matching varies by geography, device, privacy settings, and available identity data.

TWO WAYS TO RECOVER

Your team’s capacity.
Your choice.

RECOMMENDED

Managed Recovery

We handle personalized follow-up, AI conversations, qualification, and booking. Your team takes the appointment.

  • More identified visitors included in each plan
  • Qualified bookings delivered immediately
  • Other contacts sync after the recovery window
  • Monthly plan plus qualified-booking fees
Compare managed plans

Self-Managed

Identified contacts are typically delivered to your CRM 20 minutes to 1 hour after a visit. Initial setup can take up to 24 hours. Your team controls every follow-up and conversation.

  • Your team handles outreach and qualification
  • Your team books the appointment
  • No performance fees
  • Monthly plan with self-managed visitor allowances
Compare self-managed plans

WHAT YOUR TEAM RECEIVES

Contact records you can use.
Appointments you can act on.

Recovered contact data is an asset in its own right. Qualified bookings are a separate outcome of the recovery process.

Illustrative CRM and calendar views with fictional sample data—not screenshots of live GHL or LeadConnector records. Available fields depend on matched data and integration.

Recovered contactsSample list view
Morgan ExampleIdentified website visitor
Eligible for recovery
Source
Website · roof replacement page
Available contact fields
Name · email · phone when available
Recovery stage
Contact record · not yet qualified
Priority signal
Returned to service page

Engagement is a prioritization signal, not opt-in or proof of buying intent.

Qualified appointmentSample calendar view
Roof estimate · Morgan Example

Sample: Tuesday · 10:00–10:30 AM

Requested service
Roof replacement estimate
Qualification notes
Service-area fit · requested an estimate · appointment confirmed
Delivered to your team
Contact + appointment + qualification notes, where supported

Booking fees apply only when the agreed qualification and attribution requirements are met.

Managed Recovery: qualified bookings sync immediately; eligible unconverted contacts follow after the agreed recovery window.

Self-Managed: eligible contacts are typically delivered 20 minutes to 1 hour after a visit so your team can handle outreach and booking. Initial setup can take up to 24 hours.

Existing-customer follow-up can be configured separately. Pilot processing capacity is a cap; see the pilot delivery commitment for minimum qualifying-contact delivery and shortfall terms. Bookings are not guaranteed.

CLEAR ANSWERS

Website Visitor
Identification FAQ

What is website visitor identification?

It matches otherwise anonymous website visitors to usable contact or company records when enough identity signals match. In Managed Recovery, automated outreach and, where appropriate, human follow-up aim to start a conversation, qualify interest, and book a call.

How accurate is the identification?

Our supplier reports 60–70% visitor resolution, with some paid-ad traffic reaching about 80%. Resolution is the share of visitors matched; it is not a measure of accuracy or a guarantee that every match is correct. These are supplier-reported figures, not measured Sellflows campaign results. Your pilot measures the usable matches for your audience and filtering rules.

Does it work for B2B or B2C?

Both. B2C matching can surface individual visitor records and household-level signals. B2B matching can surface visitor records plus company information when available. Coverage varies by audience and provider.

What information can I get?

Depending on coverage, match quality, and permitted use, records may include name, phone number, email, company, location, and social profiles. Provider enrichment may also include household signals such as age range, gender, marital status, children in the home, homeowner status, and financial indicators. Not every record includes every field.

How does it identify someone who is anonymous?

The supplier describes a process using multiple signals rather than IP addresses alone, including device fingerprinting, cookies, email verification, and profile matching. Its stated matching process uses 15 filters and surfaces a record only when at least 10 match.

How confident is the data?

The supplier says records below its matching threshold are not surfaced. That threshold is a quality control, not proof of perfect accuracy. We review usable contact quality, duplicates, exclusions, and campaign fit during the pilot.

Does it work on organic traffic?

Yes. The supplier reports 60–70% resolution for organic traffic. Actual usable contact volume depends on your traffic, geography, engagement criteria, available signals, and suppression rules.

Does it work better on paid traffic?

The supplier reports resolution of up to about 80% for some paid traffic, including Google and Facebook campaigns. Paid traffic does not guarantee that rate; the pilot tests your actual audience.

How fast do leads show up?

The supplier reports roughly 24 hours to get started after setup and often 20 minutes to an hour for ongoing identity resolution. Resolution and CRM delivery are separate: Managed Recovery bookings are delivered promptly, while other worked contacts are delivered 7–12 days after their website visit; Self-Managed delivery follows the configured contact feed.

Do you call or text these leads?

Email and, where appropriate, human calling are the initial outreach channels. We apply the campaign’s opt-out, Do Not Call, and other applicable contact rules. Identification does not create marketing consent. SMS and automated voice require the appropriate permission for the audience and campaign.

Who is this best for?

Businesses with meaningful website traffic and enough new-customer value to support the recovery economics. This can include local businesses, high-ticket service providers, and businesses running paid advertising. Traffic quality and customer value matter alongside visitor count.

Is this a good fit for low-ticket businesses?

It can be, but traffic volume, repeat business or lifetime value, gross margin, close rate, and recovery fees determine the economics. Use the calculator with your own figures rather than assuming more contacts automatically means a profitable campaign.

Does it improve ad ROI?

It is designed to recover opportunities from people who visited but did not convert, which can improve the value of traffic you already paid for. Improvement is not guaranteed: evaluate the additional customers and gross profit against all recovery costs.

Do you have proof it works?

We are still building formal Sellflows case studies. Our supplier reports that its platform is used by thousands of businesses; that platform-wide claim is separate from evidence of results for a particular Sellflows customer. The pilot lets you evaluate your own traffic, contact quality, and campaign outcomes.

How do I know whether it is worth testing?

Start with a Paid Website Lead Recovery Pilot to evaluate a defined sample before working your full volume. The Standard pilot is $497 and the Expanded pilot is $997. Standard commits to 300 unique identified contact profiles delivered to your CRM; Expanded commits to 700. Each profile has a name and email and/or phone. Client-suppressed contacts count toward identification usage and delivery; suppression stops outreach only. Managed follow-up covers contacts not excluded by your list or agreed campaign rules. Business name is optional. First qualified booking included if generated; additional bookings use your industry rate. Bookings are not guaranteed.

What happens if the pilot delivers fewer qualifying contacts?

We calculate $1 per contact below the agreed minimum, capped at $300 for Standard or $700 for Expanded. The shortfall amount offsets additional booking fees first; any remaining balance is refunded in the next billing cycle, within 30 days after the pilot ends, even if you do not continue monthly service. Standard includes a $197 fixed service portion; Expanded includes $297. These portions cover setup and management and are not covered by the delivery-shortfall refund.

What if my traffic supports a smaller pilot?

We can discuss a custom scope for a lower-volume, high-value business. Any smaller commitment and its fee allocation and refund cap are agreed before purchase. Actual traffic and usable contact volume are measured after tracking starts; public pilot commitments are not reduced retroactively simply because usable traffic disappoints.

Do you identify every website visitor?

No. Identification depends on geography, device, privacy settings, available third-party identity data, and other factors. We recover eligible visitors; we do not identify everyone.

When do contacts appear in my CRM?

Managed Recovery bookings are delivered immediately. Other worked contacts are delivered to your CRM 7–12 days after their website visit. Self-Managed contacts are typically delivered 20 minutes to 1 hour after a visit. Initial setup can take up to 24 hours.

What counts as a qualified booking?

An attributable prospect with valid contact details, in your service area, requesting a service you offer, meeting the agreed criteria, and booking an available appointment. Spam, invalid data, out-of-area prospects, existing active opportunities, and duplicate appointments do not incur performance fees. Cancellation and no-show terms are agreed during setup.

Can my team handle follow-up?

Yes. Self-Managed sends identified contacts directly to your CRM. Your team handles outreach, qualification, and booking. There are no performance fees.

Why does Managed Recovery include more visitors?

Part of our compensation comes from qualified booked appointments, allowing us to subsidize visitor identification. Self-Managed delivers contact data without downstream performance fees.

Do I need to increase advertising spend?

No additional ad spend is required to begin website lead recovery. It works with traffic you already have. Results depend on eligible traffic, prospect fit, and your offer.

YOUR NEXT OPPORTUNITY

Let’s find the revenue
already within reach.

Estimate Leads & BookingsOr call (858) 585-7788

From response to booking.
From booking to arrival.

Managed follow-up uses email and human callers, with SMS or Voice AI when appropriate permission is in place. We optimize the conversation for qualification and booking. Available channels and human calling scope are agreed for your campaign.

After booking, confirmations and reminders help improve attendance. We work with your team to maximize show-up rates; attendance is not guaranteed and we cannot independently verify every outcome.

Work the right visitors.
Keep control of exclusions.

Where signals are available, we prioritize eligible visitors using time on site, scroll activity, page views, non-bounced visits and confidence in an accurate identity match. Engagement is a quality signal, not opt-in permission.

Your recent opt-ins or past customers can be suppressed through a supported API connection to your CRM. Or choose follow-up for those contacts when booking is still the goal. We agree your rules during setup; opt-outs and other required exclusions remain respected.

A DEFINED TEST. A CLEAR DELIVERY COMMITMENT.

Your pilot delivery commitment.

PilotOne-time feeMinimum identified contacts deliveredFixed service portionMaximum shortfall refund
Standard$497300$197$300
Expanded$997700$297$700

What counts as an identified contact delivered?

An identified contact profile is a unique identified record delivered into Customer's Sellflows CRM or connected CRM, with a name and an email address and/or phone number. Business name is optional. Each unique identified contact delivered counts toward the pilot's identification allowance and delivery commitment, whether or not that contact appears on Customer's suppression list or is excluded by agreed outreach rules. A repeat identification of the same contact is not counted again as a new identification. Managed follow-up is included for contacts not suppressed or otherwise restricted from outreach; additional touches stop when appropriate, including after a booking or opt-out. Outreach is not a condition for counting an identified contact as delivered.

When are contacts delivered?

Worked contacts are delivered to your Sellflows CRM or connected CRM 7–12 days after their website visit. Qualified bookings are delivered promptly. The pilot's traffic-collection period is agreed before launch, typically 14–30 days; the final delivery window may extend beyond that collection period.

How does shortfall protection work?

If unique identified contacts delivered fall below the agreed commitment, the shortfall amount is $1 per missing identified contact, capped at $300 for Standard or $700 for Expanded. Client-suppressed contacts count toward the delivery commitment; suppression alone does not create a shortfall. It offsets additional qualified-booking fees first. Any remaining balance is refunded in the next billing cycle, no later than 30 days after the pilot ends, including if you do not continue monthly service. We reconcile delivery after the final contact-delivery window.

The fixed service portion covers setup and management and is not part of this delivery-shortfall refund. The first qualified pilot booking is included if generated; additional bookings use your agreed industry rate. Bookings and sales are not guaranteed.

What if my audience needs a smaller test?

For a lower-volume, high-value business, a custom pilot may be scoped on a call. Any different contact commitment, fee allocation, and refund cap must be agreed before purchase. Monthly unique traffic represented at signup and suppression and qualification rules supplied during onboarding inform the scope; actual usable volume is measured after tracking starts. A public pilot commitment is not reduced retroactively because usable traffic is lower than expected. Any extension is agreed with you.

Discuss a custom pilot ↗

Sellflows CRM access included.

Your recovered contacts are delivered into your Sellflows CRM. Self-Managed clients handle their own outreach, qualification, and booking.

Optional standard HubSpot or Salesforce integration: $197 one-time. Includes agreed contact-field mapping, targeted suppression checks, contact delivery, and testing, subject to API access and compatibility. CRM subscription or API-access fees are separate. Other CRMs, custom workflows, and additional integration requirements are quoted separately.

Start in Sellflows CRM and connect your existing CRM later if you prefer. Suppression can use an agreed exclusion list; API-based suppression checks depend on the CRM and agreed setup.

How recovery performance fees work

Your accepted industry booking fee applies to qualified appointments. The first qualified pilot booking is included if generated; monthly Managed Recovery and List Reactivation booking fees apply from booking #1.

A verified sale attributable to our documented recovery outreach may carry the agreed booking fee even without a scheduled appointment, subject to agreed attribution rules and exclusions. A booking and resulting sale for the same opportunity are charged once, including when that booking was included in the pilot.

Qualified-call fees, quote-request fees and online-purchase commissions require separately accepted terms before activation. Selecting a conversion option during onboarding does not authorize a fee. Any agreed call fee already billed is credited toward a later booking or direct-sale fee for the same opportunity.

Identification pauses when your funded allowance runs out. Additional contacts or a plan upgrade require approval and prepayment. Asking us to contact you does not authorize an automatic charge.

Self-Managed has no recovery performance fee. Standalone Voice AI uses its separately accepted flat-tier pricing.

Read qualification, attribution and billing terms ↗